Europa Hotel London

FAQ - Your questions answered

Q-Do you accept Credit Cards at the Europa Hotel?
We accept master card, visa card, eurocard, switch, solo, traveller cheques in pounds, British cheques backed by a guarantee cheque and proper ID and we don't mind cash at all.

Q-What is GBP?
British Pounds, pounds sterling.

Q-How many rooms do you have and what type of rooms?
29 rooms, all with a private bathroom and shower. The rooms are triples, doubles, twins and singles.

Q-What is the difference between a double room and a twin?
Double rooms have a double bed and twin rooms have two single bed.

Q-What is an en-suite?
The room has a private shower and toilet. All our rooms are en-suite.

Q-How many stars?
It is a bed and breakfast-hotel, so they are using diamonds. It is a newly refurbished Hotel, the tourist board has given the Europa Hotel 3 diamonds or most countries refer to diamonds as stars.

Q-Is the reception open 24 hours? What happens if I arrive late from a club?
The reception opens at 7am and closes at 10pm. You may ask if they can stay until 11pm and wait for you. If you are a guest, you will have your own key, so you can come and go as you please.

Q-What is the exact address?
62 Anson Road London N7 0AA.

Q-What is the nearest tube station? On which tube line?
Tufnell Park station on the Northern line (5 minutes walk). Or you could take the Piccadilly line from Holloway Road (10 minutes walk).

Q-How far from the tube station? And how do I get to the Europa Hotel from the tube station?
It's only 5 minutes walk if you get out of Tufnell Park Station (to avoid confusion there's only one exit) and turn left into Brecknock Road. Walk casually along Brecknock Road for 3 or 4 minutes and the 4th street on the left is Anson Road. Too easy - just find 62.

Q-How far is Tufnell Park Station from central London?
10 minutes

Q-How many stations up to central London?
Take the Northern Line, South bound towards central London. Get on at Tufnell Park Go through Kentish Town (also a British Rail station) Camden Town (stop to go shopping at the famous Camden Market) Mornington Crescent Euston Road (Victoria Line, change for Victoria station and Gatwick) Warren Street (also Victoria Line so you can still change for Victoria and Gatwick if you sleep through Euston Road) Tottenham Court Road (Central Line, change for Oxford Street for shopping) Leicester Square (Piccadilly Line, change for Heathrow Airport, or stop here to party in central London!!)

Q-How can I get to Europa Hotel when the tube closes?
You can get home by Night Buses from central London (Trafalgar Square). You'll need bus Number N29 or 390. That's N for Night!

Q-Considering it's a budget hotel are the rooms serviced everyday if we stay the whole week?
All the rooms are cleaned every single day, no exceptions.

Q-Is it a newly built Hotel?
It's not a new building, it's an old Victorian building but inside is very new, it has been completely done up in July 1999

Q-Are there telephones in the rooms?
No, there are intercoms, when you receive a call they just buzz you and you will have to come out to pick up the phone.

Q-Do you have Sky TV in the rooms?
Yes, we do.

Q-What about room service?
Sorry, we don't have room service.

Q-Do rooms have tea and coffee facilities in the rooms?
Yes, they all do.

Q-Are there shops nearby open late, just to buy food?
Yes, near Tufnell Park Station and on Holloway Road. Rather than describing their multitude of culinary delights just see the pictures (check the link in the home page).

Q-Is a quiet neighbourhood?
Yes, its mainly residential with only 5 hotels.

Q-The rate includes breakfast - what kind of breakfast?
It's an English breakfast, bacon, fried eggs, tea or coffee, toast.

Q-Do you have a conference room?
I am afraid we don't. But perhaps the breakfast area can be used for this purpose. Please ask us if required.

Q-What is check out time? What if my flight doesn't leave until late - what can I do with my bags?
Check out time is 11am. Now you see why check in time is not until noon. We don't want to have to throw people out of their rooms to make way for new guests. It's OK - have a sleep in. If you need somewhere to leave luggage while you wait for a flight/train/bus/friend/whatever you can leave it at the reception desk when you check out and collect it later. .

Q-Do you have a room with a bath tub, I am travelling with my kid, he is 5 and I need a bath tub to wash him?
I am afraid we don't have rooms with bath tubs, showers only.

Q-How many beds in a family room?
Usually one double and two singles, suitable for a couple and two kids (under the age of 10). If the kids are older than that, please check with the booking manager to adjust the price of the family room.

Q-I am travelling with my spouse and two kids who are 22 and 25 years old. Are they considered as kids and that way can we qualify for a family room?
I am afraid you will need to take two twins or pay more for the family room.

Q-Is your hotel like a youth hostel?
Price wise maybe. But Europa is a Bed and Breakfast Hotel and is listed as a 3 diamond standard with the London tourist board.

Q-Do you have a pick up service from Airports?
No we don't have our own company but we can recommend another website for this http://www.airports-taxis.com

Q-Is the bill payable on arrival or departure? Can I pay by credit card?
Total bill is due on arrival, because we don't have extra costs like, phone calls, mini bar, so we know and you know the exact cost of the total bill..

Q-Do you take Amex cards?
You can book via our website with an Amex card to secure the room, but when paying at reception Amex is not accepted. Other cards or cash can be paid at reception.

Q-What happens if I don't have a credit card?
To make a booking you will need a credit card. However, you may use somebody else's CC to secure the booking with their permission, and pay cash on arrival. If you fail to turn up, the card will be charged one night's stay.

Q-Do you ask for any payment in advance, before arrival?
No, only the booking deposit. The remainder you pay on arrival.

Q-Do you have free parking?
Yes, free street parking, just next to the Hotel. We don't have private parking if that's what you mean. But it's very easy to find a spot to park.

Q-What about discounts? When? How?
Applications of discounts will vary depending on the time of year, Bank holidays, Easter, Christmas, the number of people staying, the duration of your stay, group discounts, size of family, number and age of the kids. Mostly our discounts will be advertised on the web page. Ask when making the booking.

Q-Be honest with me, is the Europa a nice hotel?
Europa was completely renovated in July 1999, we can guarantee you that you would love the cleanliness and the state of the hotel. The best value in North London.

Q-Do you have a washing machine I can use? How much will it cost?
We don't have a washing machine.

Q-What is check in time? I'm arriving in London very early and I'll want my room.
Check in time is usually 12 noon but if a room is ready well before that or is empty from the day before you can check in as early as 7am. If you arrive before noon and the room's not ready, sorry, but you may have to wait.

Q-Do you have central heating? Is it on 24 hours a day?
Yes we do have central heating, but no, it's not on all the time. That's because this is a budget hotel and the heating is on mornings and evening only (like most places). During the day the rooms stay warm enough - almost everybody is out and we wouldn't need to have it on.

Q-Are there any extra costs I should be aware off?
Whatever price we give you, it's the final price, all inclusive, tax inclusive, no nasty little extras showing up later.

Q-Do you have a computer I can use in your hotel? Can I send an e-mail?
Not really, we don't have those facilities. If you need to send an e-mail use an internet cafe. Our tip is a internet cafe in Tottenham Court Road - it is about one pound per hour. The company is called "Easy Everything". There is also another company within 5 minutes walk in No 300 Holloway road, they charge a pound for 2 hours and they are open 7 days /week.

Q-Can I receive a fax while staying with you? And how much will it cost?
Yes, you can receive a fax and its free of charge. Again just make sure the sender knows to write on the fax Europa Hotel and your full name and room number if possible.

Book now online or for further questions contact us please.